Shipping policy

Shipping Conditions

I. Processing Time
1. All orders are processed within 7 business days (excluding Sundays and public holidays) of receipt. Please note that processing times may vary due to high order volume.

2. When ordering multiple items at once, the delivery time for the entire order always depends on the item with the longest delivery time.

II. Shipping Method and Delivery Time
1. Orders are shipped via various carriers. Delivery time is usually 5-7 business days.

2. Please note that delivery time is always calculated from the date of receipt of payment.

III. Costs
The order costs are borne by the customer. Order costs depend on the carrier, the number of items ordered, and the shipping location. Order costs are shown separately on the invoice.

IV. Shipping Restrictions
We currently only ship goods within the EU.

V. Accepted Payment Options
Please note that we accept the following payment options:

• Advance payment via bank transfer

• Payment by credit card

• Payment via Sofortüberweisung (via Klarna)

• Payment via Giropay

• Payment via Apple Pay

Via PayPal / PayPal Plus:

• Payment via PayPal

• Payment via PayPal Express

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

VI. Damaged or Lost Orders
If your order is damaged or lost, please contact our customer service.